Good to Know: Stay Policies & House Rules

To ensure a seamless stay, please review our property guidelines and cancellation policies below:

House Rules

• Check-in: From 2:00 PM

• Check-out: By 10:00 AM

• Pets: Strictly not allowed

• Children and Infants: Not allowed

• Smoking: Non-smoking property (smoking inside is strictly prohibited)

Flexible Cancellation Policy We understand that travel plans can change. We offer the following cancellation terms for peace of mind when booking your Port Douglas holiday:

• 100% Refund: Cancel up to 30 days prior to your scheduled arrival date.

• 50% Refund: Cancel up to 14 days prior to your scheduled arrival date.